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The Coca-Cola Com­pany Atlanta, Geor­gia • 2002 — 2006
Assis­tant Project Manager/Project Instal­la­tion Coordinator

  • Man­age instal­la­tion logis­tics of Coca-Cola foun­tain assets for pre­mium national accounts
  • Accounts included Brinker Inter­na­tional, Sub­way, Out­back Steak­house, and Applebee’s.
  • Com­pleted 5,000 loca­tion installs in 3 months for Wendy’s fla­vor con­ver­sion in 2004.
  • Requested by Brinker Inter­na­tional to con­tinue man­age­ment of projects over a 3-year period.
  • Respon­si­bil­i­ties: cre­ate time­line to meet project dead­line; assign tech­ni­cian staff; ana­lyze project scope; deter­mine com­pany assets needed; expe­dite trans­fer of equip­ment to project site; com­pany liai­son for client; re-strategize project when chal­lenges arise; resolve inde­pen­dent issues.
  • Awarded by peers:  “Nicholas builds gen­uine, trust­ing rela­tion­ships with co-workers and clients.” (June 2005) Also “demon­strates integrity, respect and pas­sion.” (July 2005)
  • Win­ner of Cus­tomer Ser­vice Award for being a role model in the project depart­ment. (Oct 2005)

Area Install Coordinator

  • Sup­ported 22 Ser­vice Agents and Field Tech­ni­cians in the Texas region.
  • Man­aged logis­tics for project ful­fill­ment of accounts.
  • Tracked progress of twenty-two Coca-Cola bot­tler facil­i­ties in meet­ing client needs.
  • Com­mu­ni­cate details of equip­ment rout­ing, install sched­ul­ing, account chal­lenges, and project com­ple­tion progress with each agent.
  • Awards:  High­est per­for­mance score in Cen­tral Region in sec­ond month on the job; rec­og­nized for job enthu­si­asm; high­est per­cent­age doc­u­men­tary integrity.

Project Ful­fill­ment & Exe­cu­tion Associate

  • Adver­tis­ing, mar­ket­ing research compilation.
  • Queried client response to project mar­ket­ing strate­gies through research inter­views. Obtained client sat­is­fac­tion data.
  • Assem­bled data to deter­mine project goal achievement.
  • Accounts: 7 Eleven, Denny’s.
  • Awards: High­est out-going call vol­ume first month of employ­ment; high­est cus­tomer sat­is­fac­tion response.

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